Enquiries and bookings,
answered around the clock.
An AI receptionist that answers by voice and messaging in English, qualifies each request, books into the business's own calendar, and hands over to staff when a human is needed. Built by SHIOQ's principal advisor as a demonstration of what a scoped Build delivers.
The front desk answers the same questions all day
Opening hours, prices, availability, directions, whether walk-ins are accepted: a clinic or service business answers these dozens of times a day while bookings wait on a phone that is often busy. After hours, enquiries go to voicemail and many never call back. The business does not need another booking widget; it needs a receptionist who is always available, speaks the customer's language and knows when to fetch a person.
One assistant across phone, WhatsApp and web
Voice and chat
Answers spoken calls and written messages in English, by phone, WhatsApp and website chat.
Booking into your own calendar
Checks real availability, proposes slots, confirms the appointment and sends the reminder, all in the system the business already uses.
Human hand-over by design
Medical questions, complaints or anything outside the playbook are passed to staff with the conversation so far, never improvised.
What the demonstration build does
Demonstration build: no client is named and no outcome figures are claimed. Your Build would be measured against success criteria signed before kick-off.
Want this on your own front desk?
Start with a free 30-minute conversation. SHIOQ’s Build delivers a scoped custom AI workflow for AUD 7,500. A AUD 3,750 deposit is refunded if signed success criteria are not met; the balance is due only on success. Schedule agreed before kickoff.
Book a free consult